Information That We Collect
The personal Information we collect from our users helps us personalize and improve the Kizoa website, mobile app and services. Listed below are the types of information that Kizoa collects:
Information Provided by You.
During your use of the Kizoa website and/or mobile app, Kizoa collects personal information provided by you either as part of your registration to the website or by any other means, including but not limited to providing your name, email address, and personal address. This personal information may be updated by you at any time. By using our website, our mobile app and/or services, you may supply us with other information supplied by your uploaded content and metadata such as the source of that content.
How we use your information
Internal Use. We use personal information for internal purposes only, to improve the Kizoa website, mobile app and/or services for you as the user. In addition, we use the personal information collected to analyze who is using our website or mobile app and to deliver information to you about certain promotions, services or items that might interest you as the user. We may use your email address to contact you with news regarding the Kizoa website, mobile app and/or services.
Editing Information. You may review and edit any of your personal information by using your e-mail address and password. If you cancel your account, your personal information will be deleted from our database except for certain residual information within our databases which includes but is not limited to access logs, backup logs and other records, which may or may not contain personally identifiable information.
Troubleshooting. We may use your personal information and other data obtained from your current and past activities, in order to troubleshoot technical problems or resolve any disputes.
Kizoa will not sell, trade or rent your Personal Information to others unless you explicitly provide us with written permission to do so.
Disclosure of Personal Information
At Your Request. We will not disclose, sell or transfer any of your Personal Information to any third parties, except if you provide a written request as part of Kizoa Services.
Legal Disclosures. In the event we are required to disclose personal information and other related information for legal purposes, including but not limited to subpoenas, or court orders, or if we must verify compliance with applicable laws, we will make such disclosure.
Sale of Business. In the event the ownership of all or a part of Kizoa were to change, your personal information and other related information pertinent to our operations will be transferred to, and licensed for use by, the new owner.
To Protect Kizoa Services. We may disclose your personal information and other related information in the event we reasonably believe such disclosure is necessary to protect the Kizoa website, Kizoa mobile app, Kizoa services, our rights reserved as the service and website provider, our property, or the rights of any third party.
Sharing of Information
Protection of Information
Personal information collected about you is protected in several ways. If you create a Kizoa account, you can access your Personal Information which is protected by a password and unique user ID that you select upon creation of your account. That password is encrypted. We recommend that you do not disclose your password to anyone in order to protect your account information and content. In addition, your personal information resides on proprietary secured servers that only selected personnel and contracts have access to with an encrypted password.
Your personal information is guarded under industry standard security measures and it is not available for use by unauthorized parties. However, Kizoa cannot guarantee that the personal information submitted to, maintained on, or transmitted from our systems will be completely secure. If you have any questions regarding which measures and techniques we use, feel free to contact us at [email protected]
General Data Protection Regulation
Regulations that govern personal data protection
There are currently various documents covering data protection in place at the national, international, and European levels. The most important ones are the following:
- Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, repealed on 25 May 2018 by Regulation (EU) 2016/679 (http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A31995L0046).
- Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32016R0679).
- Charter of Fundamental Rights of the European Union (2012/C 326/02) (http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A12012P%2FTXT).
- Convention for the protection of individuals with regard to the automatic processing of personal data (https://www.coe.int/fr/web/conventions/full-list/-/conventions/treaty/108).
Kizoa undertakes to abide by its obligations in accordance with the aforementioned regulations, particularly the General Data Protection Regulations (GDPR). It’s this commitment to compliance in particular which means that Kizoa’s customers can also meet some of their own regulatory obligations. We strongly advise all our customers to be particularly vigilant on these aspects of compliance. Other, more specific regulations may exist, including for certain specific categories of personal data. In such cases, organizations are solely responsible for correctly identifying the regulations applicable to their business activities and achieving compliance with them. Choosing the right provider, especially when it comes to the cloud, is essential if you want to meet your own obligations on protecting personal data.
Kizoa’s Data Protection Officer (DPO): oversees data protection strategy and implementation to ensure compliance with GDPR.
Kizoa has appointed a DPO, whose role and aims are partly determined by European regulations. The DPO acts as a fully independent internal watchdog, ensuring that Kizoa’s data processing operations are compliant with all applicable European regulations.
Francois Aichelbaum - Data Protection Officer - [email protected]
Francois Aichelbaum is totally committed to his objectives and has the resources at his disposal to operate completely independently, without any conflicts of interest. He regularly runs awareness and training sessions for Kizoa’s employees and is there to answer their questions on privacy and data protection. He is in charge of implementing a “privacy by design” and “privacy by default” approach, especially for designing new solutions for customers, he liaises with supervisory authorities and more... He is also the first point of contact for any customers who need guarantees for the measures they have implemented in order to conform with applicable regulations, including the GDPR.
Other Websites, Services and Communities
You can use your Facebook, Google, or other social media accounts to easily register with Kizoa. Our company then becomes bound by the privacy policies of the afore-mentioned social media. In this case, Kizoa is typically given the email with which you registered with the afore-mentioned social media.
If you wish to use photos, videos stored on Facebook, Google, or other social media, to create a movie on Kizoa, you need to give us permission to access them on your behalf. Kizoa does not normally store your photos and videos on its servers unless you are expressly asking us to do so in order to save your creations.
At any time, you ask can Kizoa to delete all personal information and data provided by third-party websites which may have been stored on our servers: this includes, but is not restricted to, email address, photos, videos, audio tracks. GIFs etc. To do this, you need to send a message to [email protected] giving us the email address you use to log in to your Kizoa account, asking us to delete all personal information and data we may hold on your behalf.
Policy Regarding Children
Kizoa is a COPPA compliant website. You must be 13 years old or older to use the Kizoa website and/or Kizoa services; we do not knowingly collect information from children under the age of 13. If we become aware that we have collected Personal Information from a child under the age of 13 years old, we will delete such information from our database in order to adhere to COPPA regulations. If you are between 13 and 17 years old, you agree that you received your parent or legal guardian's consent to use and access the Kizoa website, Kizoa mobile app and/or Kizoa services.
Kizoa is an online movie maker application for photos and videos. Launched in 2007 and headquartered in Paris, France. Available in 12 languages with over 15 million users around the world, thousands of movies are created per day using our application. For more information about Kizoa and its features, please visit https://www.kizoa.com/.
24 rue de l'Est
75020 Paris, France
For business inquiries:
+33 1 74 87 54 83
RCS number 490 864 063